Expert Watch Repair

Citizen Watch Co., founded in 1918 in Tokyo, Japan, has grown to become one of the world's largest producers of watches. The brand made significant advancements in watchmaking, notably with the introduction of the Eco-Drive technology in 1995, which allows watches to be powered by light rather than batteries.

Citizen is renowned for its innovation in both technology and design, incorporating features such as radio-controlled timekeeping and satellite timekeeping systems in their watches. The company's commitment to "fusion of technology and beauty" has made Citizen a key player in the global watch industry, continuously pushing the boundaries of what a watch can achieve in terms of functionality and environmental sustainability.

We know that your Citizen Eco-Drive watch is important to you and understand that the sentimental value more often than not outweighs the monetary value. Our expert watchmakers strive to make sure your watch can be worn for many years to come.

Not only can we take preemptive measures to keep your watch running for a long time, but we can restore watches that have seen better days. We are willing to hunt for rare parts. We have done many repairs that others have given up on. No job is too big or too small and we can do any repair on any watch. Our repairs can be as simple as a capacitor change, pin replacement, or band replacement, and can be as complicated as a dial refinish, a band/case polish, movement clean and overhaul and even a complete restoration.

We have a simple process for mailing your watch to us, our estimates are free and we offer free return shipping via UPS or US Mail.

Times Ticking began in 1983 as a retail store and repair center for watches and clocks. We have expanded over the years to more retail stores and a separate repair center that accepts watches from all over the world. We have personalized customer service, which we are very proud of, and feel that this is what sets us apart. We have an extremely high customer satisfaction rate and also a high return customer rate.

– Free Estimates
– Free Return Shipping
– Guaranteed Work

1. Pack your watch securely
2. Fill out repair form
3. Ship package to us​

– Capacitor Change
– Band Repair / Replacement
– Crystal Replacement

We can service any style of watch. Look over our list of brands that we can help you with.

Our customers are special and deserve to be happy.
See what they think of us!

Drop us a line or give us a call.
Customer Service available
Mon thru Fri 9am – 5pm MST

Google Reviews

 
⭐⭐⭐⭐⭐ Jane Murray
I found Times Ticking on the internet.  The last time I had a watch repaired locally it cost more than the watch did new.  I got it back just like new 2 weeks later and 2,000 miles away.   HIGHLY recommended. Times Ticking was prompt, inexpensive, and even phoned when they got my watch and told me in advance what it would cost to repair. 
⭐⭐⭐⭐⭐ Keith Kerney
Their service was grade A!!! They’re quick and professional;  they always kept me updated with status of my watches. Their work is flawless which they stand behind, to me most importantly. They speak to you as if you’re an old friend asking for help; in which they’re always happy to do. Times Ticking; a place where you can ask an old friend for help.
⭐⭐⭐⭐⭐ Tony Gotiear
Times Ticking did it again. They were able to pull off a great repair on my favorite Bulova watch, and I have no idea how I broke it this time. I know they will always be there for repairs when I break things. The team at Times Ticking were able to restore a Citizen Stars and Stripes watch for a retired service member who thought it was a lost cause. Thank you again for saving the day. 
⭐⭐⭐⭐⭐ T Cannell
Total web transaction, found with a search engine for my seemingly rare Lopex III.
Prompt replies, good price, swift shipping. More like a big e-tailer in response and fulfillment than a locally owned small business.
⭐⭐⭐⭐⭐ Doug Hammer
I had several issues with my Bulova mechanical watch, including running too fast. They not only fixed it, but it is
better than when I bought it new. Amazing! And the only place I recommend for service.
⭐⭐⭐⭐⭐ Kent Bolin
Outstanding in every way.  TT exceeded all of my expectations…and my old watch is working like new 
 
⭐⭐⭐⭐⭐ Nameless Ghoul
I never believed in miracles until the day I got my watch back. I never thought I would see it working again, but they made it happen. I am extremely happy with the work they did, and I definitely appreciate all the research they did to make this small miracle happen.
⭐⭐⭐⭐⭐ Paul Pearson
My four year old watch finally lost power and I could find no one locally that would replace the battery.  I queried the company site of the watch maker and they referred me to Times Ticking.  I contacted them by phone and was given instructions to go to their site and fill out paperwork send the paperwork with the watch by mail to their facility in Utah.  Upon reception at their facility a representative from Times Ticking called me to discuss the problem and recommend a solution and the cost of the fix.. They immediately commenced working on the watch and within a couple of days called me back to say their work was done and they were returning it to me by insured mail. The entire transaction was easy to complete and within in a week’s time had the watch back in use.  Really great people to work with with
excellent service at a very fair price.  I highly recommend Times Ticking for great service and surpassing my expectations in every regard.
⭐⭐⭐⭐⭐ Brian Rudnicki
Very satisfied with my experience.  My favorite watch is now back running and working perfectly.  I was a little leary as we are in GA and they are not but they were very timely and easy to communicate with so it all worked out great.
⭐⭐⭐⭐⭐ Ellen Hymes
I was thrilled that they were able to repair and clean up a watch that I had inherited from my mother.  It looks great and works great.  The service was fast.  The person who called me about the watch was
very friendly and seemed grateful for my business.  I would highly recommend them to anyone and will use them again if the need arises.  So refreshing to receive such good customer service these days!
⭐⭐⭐⭐⭐ Peter K
I highly recommend Times Ticking for watch repair.  Jesse & crew know their stuff and even take the time to talk with you.  They communicate very friendly/professionally and most of all the prices are more than fair for such craftsmen skills!  My opinion: They are like the American Restoration of watches.
 
 

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